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Table of Contents

• How to switch on Merchandise in your website
  • How to enable/disable Merchandise on a product level
• How to change your Merchandise Product Variants
• How to Lock the Image Position on your Merchandise Products
• Troubleshooting

How to switch on Merchandise in your website

1. Log in to your Site Manager and find your Art Print Store. By default, it is named Warehouse - Open Edition Prints.
   
   
   
   
2. Clicking on the Art Print Store should take you to the products in the store. Please find and click on the Media tab.
   
   
   
   
3. Underneath the Media tab, please find and click on the Merch  tab.
   
   
   
   
4. Scroll down the page and you will see a list of all the Merch product types offered to you by Gooten. Each has a slider that can be set to On or Off. If set to On, that merch product type will be available on your website. If it’s set to Off the merch product type will not be available on your website.
   
   
   
   
5. After you’ve selected which merch product types to turn On or Off, be sure you click the Save. DO NOT CLICK THE BACK BUTTON BECAUSE ALL THE WORK YOU COMPLETED WILL NOT SAVE.
   
   
   
   

How to Enable/Disable Merchandise on a Product level 

There are several reasons why you may wish to manage which merchandise choices are available for each product. The primary rationale is that certain merchandise products may not be well-suited for every image aspect ratio. Fortunately, you can decide which merchandise options are appropriate for each product by enabling or disabling them on a product level and selecting the options that best fit the product's unique characteristics.. 

1. Let's start in the Art Print Store's Products Tab. 
   
   
   
2. Here, you'll be able to select a product or a folder of products where you'd like to select available Merch media. 
   
   
   
3. On the product page, we'll need to click on the AVAILABLE MEDIA tab, and switch to MERCH 
   
   
   
4. Here, you can simply toggle on/off the Merchandise option you'd like to turn on/off
   
   
   
5. If you'd like to enable/disable Merchandise products in a bulk, you can do that in a folder in your Art Print Store.
   
   On the Art Print Store's PRODUCTS tab, you can select multiple images in a folder you'd like to enable/disable Merchandise options for. 
   
   
   
6. Once the products have been selected, we can click on the Bulk Edit option. 
   
   
   
7. This will pull up Bulk Edit Form, where you will have several options to select. We are looking for the last one, Edit Medium Availability. Selecting that option will open up two tabs. Art Prints, and Merch. We are looking for the Merch Tab
   
   
   
8. Here, you can select which Merch Products you'd like to display for the products you have selected. Once the selection is over, please select BULK UPDATE option to apply the changes. 
   

How to change your Merchandise Product Variants

Merchandise products are available in a variety of options, including various brands, sizes, colors, models, and so on. If you want to offer only a specific set of variants, such as just one brand of T-Shirts or a single size of Pillow Cases, please follow the instructions below.

1. While you are in your Art Print Store, click on the Media tab > Merch tab, and then click the blue Edit link next to the Product for which you want to review variants. In this example, we will review different T-Shirt variants.
   
   
   
   
2. This will take you to a new section, where you can start looking through all the variants of T-Shirts, by filtering the different Brands, Print Placements, Sizes and Colors.
   
   
   
   
   Note: Different products have different filters. For example, on T-Shirts you can filter through different Brands, while on Tote Bags you can filter just through different Sizes.
   
   
   
   
3. Let's say we want to disable all Black variants of the Bella + Canvas brand. Under Filter By Brand, we'll select Bella + Canvas, and under Filter by Color we'll select Black. Then click on Search.
   
   
   
   
4. This will list out all the variants of Bella + Canvas in Black color:
   
   
   
   
5. Here, we can use the Toggle All: Off button, to toggle off all variants of this brand and color, OR use the individual toggles next to a specific variant to toggle it Off/On.
   
   
   
   
6. Here we will use the Toggle All: Off button to disable all black Bella + Canvas T-Shirts. This means that all of these variants will not be available on the product page for your buyers.
   
   
   
   
7. By using the different filters, you can fine tune your offering to a specific brand, size, color, print placement.

How to Lock the Image Position on your Merchandise Products

Each Merch Product has an integrated image movement tool on the live website. This tool enables your customers to resize and rotate the image in their preferred manner. However, you can specify the image's position, scale, and rotation angle in advance, and remove the customer or site visitor's ability to modify them. This ensures that the image will be printed as you intended. You may use our Lock Image in a Position Tool to accomplish this, and it must be done on a per-product basis. 

1. Locate the Product you'd like to Lock Image in a Position for in your Art Print Store, and click on edit.
   
   
   
   
2. Select the "Available Media" tab, and then select Merch
   
   
   
   
3. Here you'll find a list of all enabled Merch Products that this particular product can be printed on. Next to every option, you will see the "Lock Image Position" link. Clicking on the link will take you to the Lock Image Position page.
   
   
   
   
4. Here, you will be able to adjust the image on the selected Merch item preview. Once you are done, select Lock Current Variant. This will lock the image in a position and disable the image editing tool for merch on your website.
   
   

Troubleshooting

1. I don’t see sliders for merch product types on my site.
1. If you aren’t seeing these sliders, you may be on the wrong tab or you may not be connected to a fulfillment vendor. First, try making sure you’re on the tab labeled Merch.
2. If you are on the Merch tab, scroll down and see if you have the sliders. If you don’t, you aren’t connected to a vendor. Email cs@artstorefronts.com and they’ll be able to resolve this for you.
2. My changes to the sliders won’t save.
1. You likely need to use an approved browser. If you’re using anything other than Firefox or Chrome, you should stop and use either Chrome or Firefox.
2. If you’re using an approved browser, you may need to clear your cache. Check out how to clear the cache by using the article on How To: Clear your Cache.